Digital Business

Organizations have an average of 4 content management systems, yet 54% of unstructured content is saved outside of a CMS and is not accessible through it.

Managing a website can often feel like juggling multiple tasks at once. From ensuring your site's performance is top-notch to maintaining a consistent look and feel, there's a lot to keep track of. Luckily, there are several utility add-ons available that can help streamline site maintenance, making your job as a webmaster a whole lot easier. In this blog post, we'll explore two must-have add-ons that can significantly enhance your site management efforts.

In today's globalized world, having a multilingual website isn't just a luxury—it's a necessity. Whether you're managing a corporate site, an online store, or a community portal, reaching your audience in their native language can significantly boost engagement and accessibility. Concrete CMS offers a robust and flexible solution for setting up and managing a multilingual site. Let’s explore how you can leverage Concrete CMS for multilingual success and best practices for website localization.

Businesses that get ahead are those that innovate. This isn’t anything new – think about the front runners in any industry. They’ve all worked hard to invest in the latest tech to pull in new customers and grow their brands.

I've been an athlete my whole life, and mental toughness has always been an integral part of my training. From breaking records in high school to clinching national championships in softball, my journey has been both thrilling and demanding. I've faced countless high-pressure situations—imagine being at the plate with two outs and bases loaded, the game hanging on every pitch. These experiences have instilled in me the value of resilience and focus, lessons I've carried into every arena of life, including my recent love for a new sport – pickleball.

Your website’s performance can significantly impact your business success, understanding and managing Service Level Agreements (SLAs) is more crucial than ever. SLAs are not just formal agreements; they are the backbone of trust between service providers and clients, ensuring that the expected levels of service are not just met but consistently exceeded. Effective SLA management guarantees that all parties have a clear understanding of service expectations, responsibilities, and the consequences of not meeting these agreed-upon standards. This blog post delves into the best practices for negotiating, monitoring, and managing SLAs, providing valuable insights on maintaining high service quality and reliability in web content management. Whether you're a service provider or a client, mastering these practices is essential for fostering successful business relationships and achieving operational excellence in the ever-evolving digital realm.

The reliability of your website or online service is not just a technical concern—it's a critical business priority. Uptime, the measure of this reliability, plays a decisive role in your platform's accessibility and its ability to meet user expectations consistently. Whether you're running an e-commerce store, delivering financial services, or managing a content-driven website, uptime is what keeps your digital doors open to customers around the clock. 

This blog post explores the significance of uptime in web content management, detailing how it impacts everything from customer satisfaction to financial performance and SEO rankings. Join us as we dive into what makes uptime a cornerstone of successful online operations and how maintaining high uptime standards can transform your business outcomes.

What if you had a guarantee that your website would almost never go down, especially during crucial times? This is where Service Level Agreements (SLAs) come into play. But what exactly are SLAs, and why are they so crucial for both service providers and their customers in web content management? This blog will explore the intricacies of SLAs and highlight their importance in managing expectations and ensuring service quality.

Welcome to the comprehensive guide on mastering stakeholder interviews, an indispensable part of successful project management. Stakeholder interviews are not just conversations; they are strategic tools essential for uncovering crucial insights, aligning project goals, and fostering collaboration. Understanding and effectively engaging with stakeholders can dramatically influence the success of your initiatives, making these interviews a cornerstone of any robust project strategy.

This series is designed to walk you through every aspect of the stakeholder interview process, from preparation to execution and beyond. Whether you're new to stakeholder interviews or looking to refine your techniques, you'll find valuable, actionable information here. We’ll answer pressing questions like how to build relationships with stakeholders, what to expect during an interview, how to deal with challenging situations, and how to analyze and apply the insights you gain.

Have you ever wondered what makes technical documentation not just good, but great? Or how companies like PortlandLabs manage to turn complex technical concepts into clear, engaging, and user-friendly content? Well, you're in luck! Today, we're taking a deep dive into the world of PortlandLabs' technical writing, exploring the diverse range of materials we produce and the strategies behind our success. So, let's unravel the mystery.